Product Management Coordinator

Company Information

Headquartered in St. Augustine, FL, with offices and manufacturing facilities all around the globe, Amphenol CIT is one of the world’s leading designers and manufacturers of high-performance wire, cable, and medical devices. We provide complete interconnect solutions to industries like Aerospace, Military & Defense Electronics, Space, Medical, Test & Measurement, and Industrial.

Our talented team of employees worldwide helps bring movies to your seat on airplanes, deliver mission-critical information from drones to the command office, transfer heart rhythm to paper, route communications from space, connect power to downhill oil drills, and get planes back in the air faster. At Amphenol CIT, we make the amazing possible. Take the next step to become an integral part of our team by applying today and kickstart your journey with us.

SUMMARY

The Product Management Coordinator (PMC) supports Product Managers with daily tasks requiring interface and follow-up with both internal and external customers. The PMC assists the Product Manager in the execution of activities related to evaluating product line health and securing profitable new business. The product management (PM) team is responsible for finding and eliminating barriers to success for the product line, and as such, PM staff must be willing to engage with all functional departments internal and external to Amphenol. PMC position is an opportunity to develop excellent product and company knowledge and grow into customer-facing or operations roles. The PMC role is ideal for someone with a strong desire to learn, to support customers, and to contribute to building new projects and opportunities.

ESSENTIAL JOB FUNCTIONS

Internal customer and Sales support including:

• •Customer support on day-to-day questions on status of work, quotes, etc. (Mostly non-technical type questions to start, and growing into basic technical competence)
• •Quote development
• •Help Product Manager and Sales prepare for customer visits:
• •Provide product samples
• •Provide sales documents, such as brochures, battlecards, etc.
• •Update PowerPoint presentations
• •Providing new product status and information
• •Coordinate communications between different business functions

With direction from the Product Manager:

• •Draft documentation required by divisional product development processes
• •Data mine as it relates to understanding product line trends
• •Create and maintain price sheets
• •Support prototype and sales sample generation
• •Assist in developing marketing-related content
• •Gathering and preparation of product samples for photo shoots
• •Convert the messages in brochures into PowerPoint presentations for sales use
• •Develop, organize, and maintain libraries and archives:
• •Pricing strategies
• •Marketing literature (e.g. brochures, PowerPoints, battlecards, etc.)
• •Project-related
• •Conduct research as needed for product planning
• •Coordination with Project Managers and Product Development Engineering (PDE)
• •Project Management
• •Source competitor product samples

Other duties will be assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• •Four-year degree in Business, Engineering, or related field preferred with a focus on product or business development and management, or equivalent combination of education and experience.
• •Product management, inside/outside sales, and customer service experience helpful.
• •Manufacturing operations experience helpful
• •Excellent computer skills, particularly with MS Office programs – Word, Excel, PowerPoint, etc.; experience with ERP or MRP systems helpful.

LANGUAGE SKILLS

Ability to read, write, speak and understand English.

JOB SKILLS

• •Exceptional organization skills, detail-oriented approach and thorough in completing tasks with speed.
• •Strong deadline orientation and time-management skills.
• •Excellent customer support and communication skills; ability to work professionally, empathetically, and effectively on the telephone, through email and through written correspondence.
• •Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• •The ability to multi-task, be a team player, interpersonal and problem-solving skills.
• •Excellent computer skills with MS programs: Word, Excel, PowerPoint, Outlook, etc.
• •Experience with MRP systems.
• •The ability to work overtime and flexible hours as required to satisfy customer needs.
• •Experience at working both independently and in a team-oriented, collaborative environment is essentia