**\*We are looking for a candidate who is already located in either Boston/New England or the San Francisco Bay Area\About Us:
Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here!
This role in one paragraph**:
Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for our Utilities vertical. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when."
What you'll actually do in the first 6 months:
- •Define what "success" looks like for the Utilities vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery
- •Embed with 3–5 strategic accounts within our Utilities portfolio. Not to sell, but to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own
- •Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical
- •Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume
- •Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide
- •Build internal credibility as the person who knows your industry better than anyone else in the building
This role is NOT**:
- •A platform-building role. You will not own a product backlog, write technical specs, or ship software with engineers day-to-day. If that's what you're looking for, see our Senior Product Manager - Asset Insights posting.
- •A pure strategy role, with no customer contact. You will be on calls with enterprise clients regularly. You will travel to sites. You will see the physical infrastructure your product serves.
- •A people management role. You will coordinate across functions and informally guide others, but you will not have direct reports.
Requirements**:
- •Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience
- •8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software
- •Deep domain expertise in electric utilities. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model.
- •You have a track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs
- •You can run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on
- •You have commercial acumen: you understand how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical
- •Exceptional communication skills. You can present to a customer's VP of Asset Management on Monday and translate that conversation into a product brief for solutions PMs and Engineering on Tuesday
- •Willingness to travel to customer sites and inspection locations
Strongly preferred: These will move you to the top:
- •Experience working with operational or service delivery teams (field inspection, drone operations, or similar)
- •Experience with geospatial data, remote sensing, or asset management platforms
- •Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems