Senior Director, Product

*Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. We're honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare.*

*One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet every expectation of the role.*

About the role

Mental health care in the U.S. is broken, and technology is central to how we're fixing it. As Senior Director of Product, you'll lead Product Management at Two Chairs: a small team of four senior product managers who build for hundreds of therapists and tens of thousands of clients. You'll report to our SVP of Product & Engineering and work as a peer to our Head of Engineering & Data and our Senior Director of Design.

We're looking for a strategic leader who can set a clear product direction, tell the story behind the roadmap, and make hard prioritization calls with the people who are affected by them. You'll build trust with our clinical, operations, and commercial leaders as well as with our executive team. Your PMs are experienced and self-directed. Your job is to coach them, grow them, back them up, and give them the clarity and focus to do their best work.

If you've led product at a startup or high-growth company where urgency was real and the stakes for the people using the product were high, we'd love to talk.

Core Areas of Responsibility

* People Leadership
+ Manage, coach, and develop a team of PMs, with high autonomy and clear expectations
+ Grow senior PMs and their craft, with a clear point of view on what that growth looks like and a POV on how the PM craft should evolve with AI
+ Hold a high bar for performance while leading with empathy; advocate for team health, capacity, and growth
+ Build a culture of psychological safety, inclusion, and continuous learning

* Product Strategy & Planning
+ Develop and communicate a multi-year product strategy tied to the company's vision and business priorities
+ Own annual and quarterly planning, including how roadmap, estimation, launch windows, and technical foundations fit together
+ Tell the story of the roadmap and its impact to the product team and across the company
+ Establish product ways of working that fit a lean team, introduced incrementally and followed through

* Cross-Functional Partnership
+ Build a close, same-team relationship with Engineering, Design, and Data leaders
+ Build trust with leaders in Clinical, Operations, Finance, and commercial teams, and with the CEO and executive team
+ Help the company connect product and technology to commercial value, including in market-facing conversations
+ Absorbing and coalesce diverse inputs in a complex business, forming a coherent roadmap across clinical, client, and commercial users
+ Bring empathy for the therapists and clients who use our products and who are central to our care

Impact and Success IndicatorsIn your first 90 days,** you'll build trust with your PMs and with your peers in Engineering, Design, and Data. You'll learn our business, including how clinical and operational work actually happens, and form a clear point of view on where product is strong and where it needs attention.

In your first year, the Product team will have a clear strategy, a planning process that feels dependable, and a working relationship with Engineering, Design, and Data that people describe as one team. Clinical, operations, and executive partners will see you as a trusted partner, and your PMs will feel supported and growing. You'll be key to shipping software that drives therapist, client, and commercial impact and own core company OKRs.

We're looking for someone with:

• •A track record of leading product teams and managing senior PMs, with a coaching style that gives experienced people room to run
• •Clear opinions on PM craft, and experience growing senior PMs into principal PMs
• •Strong prioritization judgment, and the willingness to say no and explain why
• •A close working relationship with Engineering, Design, and Data leaders, and a record of avoiding the "us versus them" dynamic between product and engineering
• •The ability to build trust with function heads outside product, and with founders or CEOs
• •Experience setting multi-year product strategy and communicating it clearly to leadership
• •Startup or high-growth experience, where urgency was real and resources were limited
• •Empathy and a commitment to inclusion and psychological safety
• •Healthcare experience is a plus, especially on the commercial side (h